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Property Management Company Interview Questions

 

How long have you been in the property management business?

Are you an accredited member in good standing of the Better Business Bureau? If so what is your rating?

Do you have Property Management Certification through the California Association of Realtors?

Has your company or it's broker ever operated a mortgage business? If so is your mortgage and loan business still operating? If not, why not?

Is your property management company completely separate from your real estate business?

How many units do you currently manage?

Do you manage any multi-unit properties?

What is the largest property you manage?

What is the average length of vacancy for your client's properties?

How long does it take you to fill vacancies on average?

Will your clients provide reviews or testimonials of your company?

Have you lost any clients in the past year? If so why?

What types of properties do you manage?

What is your companies procedure for filling vacancies?

Can you show me some of the properties you manage?

How do you screen tenants to make sure I don't have problems?

Do you offer ACH or electronic payments from tenants and to owners?

Are your branch addresses actually offices or your agents home addresses?

Will you answer my phone calls and/or the phone calls of my tenants?

Do you have online reviews posted about your company that you can direct me to?

These questions will become self evident during your search and interview process. The most reliable indicator of superior service is simply whether a company cares enough about your business to answer your call or return your inquiry within 30 minutes. If you have difficulty contacting a property management company when they're trying to earn your business do you think this will improve after you've signed a property management agreement?

We hope this information is useful in your search for a professional, full time, full service property management company in Orange County, Los Angeles County and Riverside County. Be sure to use these property management interview questions and to include Legends Property Management as a candidate. We can definitely answer all these questions above and beyond your satisfaction.